KRUVKRUV Connect: remote support, with consent
Remote control and asset management in one place. Connect from the asset list in one click or with a one-time code, with the user’s approval, and keep an audit-ready record of every session.
Fix it faster, from one place
Remote support usually needs three tools: an asset list, a remote tool and an audit trail. KRUV Connect puts them in one place, so technicians connect instead of hunting.
Faster fixes
Connect from the asset list in one click, or share a one-time code for any PC.
One inventory
Assets come from your patch tool over its API. No second list to keep up to date.
Audit-ready
Every sign-in, session, control request and file transfer is logged in a tamper-evident record.
How a session works
Four steps, with the user’s approval at the start.
The technician starts a session from a device, or with a one-time code.
The person at the PC allows screen sharing, and control if needed. Nothing is shared until they allow it.
View, click, type, chat and send files inside the session. Either side can end the session or control instantly.
Start, control, files and end are written to the audit log.
Two ways to connect
Asset list
Pick an enrolled device and press Connect. The agent opens the join page on that PC.
Quick code
Share a 9-digit code that works once and expires. The person opens a web link and enters it.
Linked to your patch tool, read-only
KRUV Connect reads your asset list. It never changes your patch tool or its data.
- A read-only API link: assets flow in, nothing is written back
- Every machine with name, IP and OS, grouped as in your patch tool
- API key stored encrypted
- Machines link to their agent by computer name
Asset management at a glance
One view of every device, whether it came from your patch tool or from the agent.
Online and offline
Live agent status with each agent’s last check-in, so offline devices stand out.
Coverage
Assets your patch tool reports versus assets with an agent, so gaps are visible.
Per-device detail
Health (CPU, memory, uptime), session history, and whether the device can be connected right now.
Reports
Session history by technician and device, plus a CSV export of the audit log.
Secure file transfer
Drop a file on the session and it goes straight to the other PC. Files move device to device and are never stored on the server.
- Fast: sent in chunks with flow control, with a size limit you set
- Resumable: pause and resume at any time, for large files too
- Verified: a checksum confirms the file arrived intact
- Logged: every transfer records the file name, size and checksum
Lightweight agents
A small agent on each PC reports its health and carries the technician’s mouse and keyboard to the screen.
Windows
Deploy by script, GPO, Intune or your patch tool.
Linux
Install script (X11).
macOS
Planned. Browser view already works.
Built-in safeguards
Token-based enrolment, outbound-only connections, encryption in transit, and it runs in the user’s own session.
Security and roles, built in from the first release
Roles
Admin, technician and viewer, each with least-privilege access.
Two-factor
Authenticator-app codes at sign-in. Admins can be required to use it.
Lockout
Five failed sign-ins lock the account for 15 minutes.
Consent
No screen is shared and no control starts without approval.
Tamper-evident log
Each audit entry is chained to the last, so edits show.
Encrypted
Screen, files and chat travel device to device, encrypted.
Compliance targets and secure development
Design commitments and targets for this build. These are not certifications held today.
SOC 2
Controls designed to align with SOC 2 Type II.
VAPT
Tested by an independent firm before release.
SAST
Static analysis with SonarQube on every build.
On-prem and data residency
Runs on your servers, so hosting and data stay in your network.
Our release path: SAST scan, SDLC review, third-party VAPT, fix and retest, then go-live once all findings are closed.
On-premises deployment
Runs on one of your servers, with Docker or Node.
Served on your own certificate, as browsers require.
Installed by script, GPO or your patch tool.
Linked to your patch tool for the asset list.
What comes next
Planned after the first rollout, in the order you choose. Order and dates are agreed before work begins.
Native app
Unattended access, multiple monitors and the sign-in screen.
Wider reach
macOS support and clipboard sync between the two PCs.
Folders
Folder transfer and drag-and-drop onto the remote screen.
Enterprise
Single sign-on, high availability and a Postgres database.
Book a 20-min KRUV Connect discovery
Tell us your device estate and the patch tool you use. We will confirm scope, platforms and compliance targets, then agree a pilot on a few PCs.
Booking calendar
Email us or use WhatsApp to book a 20-minute call.